13+Years, More than 25000 Clients and
1000+ Privacy Policies drafted
Overview
A Privacy Policy is termed as a legal agreement that provides details on the types of personal information that a website collects from visitors. Moreover, it also enumerates the ways in which that information is collected by that respective platform, stored and managed. Laws in almost every country have made it mandatory for the owners of E-Commerce businesses, or any other platform that is user-oriented, to make their own Privacy Policy. Privacy laws endeavor to protect the personal information of the consumers/users since the number of websites that are collecting personal information to perform or improve online services is increasing day by day. Hence, laws have been enacted to control and protect the user’s information. Therefore, the privacy policy is basically a disclosure statement of an e-commerce entity. Although you may post the policy, you need to ensure that it completely represents your company and it ensures the company’s liability in order to keep yourself from facing legal problems in the future. Our team of professionals is well versed with all factual and legal scenarios that are primarily required to engage in drafting a sound Privacy Policy.
What Is The Process?
1. Discussion
Firstly, the initial step that we follow is having a discussion with the client, in order to make sure that the provisions of the policy are inadequate to protect the privacy of their customers/users, and in consonance with the law, and/or other policies like the GDPR.
2. Drafting and Finalization
Pursuant to this, and after keeping all these things in mind, the Privacy Policy is drafted by our team of experts and finalized after the iterations and consultations with the client.
Details Required
- Information about what personal data will be collected from users.
- Purpose of collecting the data
- How the collected data will be used
- How and why the website (and/or third parties) are using cookies
- How a user can opt-out of having cookies placed on your device(s)
- How you will protect and store the information
- What you will do with that information and in what circumstances you will release it
- How the customer can review the information you hold on them
- How the customer can change or delete that information
- Dispute resolution information
Timeline
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Frequently Asked Questions
1. Where is the Privacy Policy generally published?
Usually, the companies and corporations publish their Privacy Policy at the footer of their website, published along with the terms and conditions and contact information for better accessibility by the user.
2. Is it illegal to copy a Privacy Policy?
Terms of Use and the Privacy Policies of companies are copyright-protected documents. It is thereby illegal to copy them without obtaining requisite permissions. Like any other contract, it is ideal that you tailor the terms of use and privacy policy to your specific needs and consult with an attorney experienced in Data and privacy law.
3. What is the law that governs privacy in India?
The Supreme Court of India recently recognized the right to privacy as a fundamental right. Under Article 21 of the Constitution, the right to privacy is enshrined as a part of the right to “life” and “personal liberty”.
4. Is there a specific way to structure Privacy Policy?
No, but the best way to structure a Privacy Policy is to keep it well-organized and make it easy to understand. A linked table of contents further helps readers to easily navigate the Policy.
5. What is the difference between a Privacy Policy and Terms & Conditions?
Privacy Policy and Terms and Conditions are both legal documents. However, both of these have a very diverse objective and purpose to achieve. A privacy policy provides a defined mechanism and limit regarding the collection of user data on the website visitor/app, while the Terms & Conditions policy sets forth the rules, standards, and requirements that people have to follow if they want to use a specific website or app. For example, a Terms and Conditions page would prohibit the users from using and abusing the website in certain ways anyway, or it may delineate the user’s account will be deactivated if he/she does anything to violate the Website and copyright. A Privacy Policy tells you what rules the website/app owner is going to adhere to, and a Terms and Conditions page tells you what rules visitors/users need to adhere to. Unlike Privacy Policies, you’re not legally required to put a Terms & Conditions page on your website/app, but it is advisable to do so.
6. What is the difference between a Privacy Policy and a Disclaimer?
A disclaimer is a warning. Simply put, disclaimers explain that the owners of the website/app are not responsible for the information they’ve published and what you do with it. It is designed to protect the website/app owner against liability, which makes it totally different from a Privacy Policy, which protects website visitors/app users.
Just like a Terms & Conditions page, you’re not required to have a Disclaimer page, but you may feel more comfortable having one.
7. Can you request the email address of a customer without a Privacy Policy?
You need a Privacy Policy, even if you want to collect the user’s email address. It is imperative to have a privacy policy in such a scenario. Additionally, most popular email newsletter service providers require that the website owner or app developer provides a Privacy Policy in order to use the service.
8. If I have a mobile app, what’s a good practice for a privacy policy?
It’s generally ideal to link to the privacy policy from within the app and from the app store “download page”. This is majorly attributable to the reason that the users should be able to see the data collection practices before they actually happen. A third-place where the privacy policy link can be included is on the website/page for the app.
9. When do entities maintain Privacy Policy?
Privacy Policies are usually maintained by entities that run a website, an e-commerce business, a blog, or other platforms wherein personal data may be collected by their users/clients.